“The quality of your attention determines the quality of other people’s thinking.”
– Nancy Kline, Listening to Ignite the Human Mind
Appreciative listening, deep on-boarding and respectful focus with critical and self-critical thinking.
It helps to nurture customers and colleagues, overcomes negative feedback, is time-effective – – and changes how we view the world!
• will benefit everyone
• measurable improvements in atmosphere and the bottom line
• more than a powerful courtesy
• a creative act that can transform everything!