“What unhappy beings men are! They constantly waver between false hopes and silly fears, and instead of relying on reason they create monsters to frighten themselves with, and phantoms which lead them astray.”
– Montesquieu, Lettres Persanes
What makes us different?
What is culture and how does it manifest? How do we bridge differences?
What core values do we share? Compromise or win-win?
• Avoiding misunderstandings
• Using profiling methods
• Working styles
• Pragmatics and Proxemics
• Outcomes-focused
• “Discovery” Role-play approach